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Collaborate on the development and integration of AI-driven features, leveraging the latest advancements in LLM and NLP
Conduct research and experiments to explore innovative AI methodologies and incorporate cutting-edge models into customer care products
Take responsibility for the entire lifecycle of feature developments, from initial discussions with product teams, defining requirements and providing estimates, to actual coding in collaboration with the team, monitoring performance and delivering robust solutions to end-users
Optimize system performance, reliability and stability, making sure our service remains seamless and accessible
Participate in technical discussions to improve existing architecture and developer experience
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