Citi Group Technical Product/Project Manager 

United States, Florida, Jacksonville 

347117234

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Mapping current and future global process flows, implement process improvements, and propose opportunities for automation.

• Lead the development and maintenance of various technical marketing collateral including applications notes, product/release notes, user guides, presentations, and marketing content.

• Working with development teams to review product roadmap and requirements

• Explore new ways of improving Data Utilization/ Consumption, Discovery and Lineage

• Coordinate the collection, description, analysis and prioritization of requests for new product functionality.

• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weakness.

• Partner with various business lines to prioritize technology efforts, manage tactical projects and implement process improvements.

• Lead planning, coordination, and execution of technical projects, ensuring timely delivery, risk management, and alignment with organizational goals.

• Oversee and manage infrastructure with a deep understanding of technical architecture, systems integration, scalability, security, and performance optimization.

• Utilize expertise in product development to ensure infrastructure aligns with product goals and requirements, enabling smooth execution and support.

• Apply knowledge of data ingestion, databases, and reporting tools like Tableau/Power BI to drive insights and decision-making. Proficiency in data analysis techniques and tools, such as SQL, Excel, or Tableau.

• Act as the main point of contact between technical and non-technical teams, ensuring clear communication, alignment, and smooth project execution.

• Guide and support teams in executing technical tasks while managing resources, priorities, and ensuring effective collaboration

• Strong understanding of software development methodologies, such as Agile, Scrum, or Waterfall.

• Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

• Ability to work independently and collaboratively in a fast-paced environment to align BOW to the overall tech strategy.

Anticipated Posting Close Date:

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