Amazon Principal Solutions Architect Partner Integrations 

United States, Texas, Arlington 

347095115

Key job responsibilities
- Own the technical system integration and technical system validation with Kuiper 3P Partners
- Dive deep with both 3P Partners and internal stakeholders to determine technical requirements, architectures, and outcome- Manage the entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international, etc.
- Establish goals and reviewing metrics to identify opportunities and deliver success- Excellent written and verbal communication skills, consisting of both short-form and long-form documents and a combination of internal and public speakingExport Control Requirement:
A day in the life
You will lead our efforts to architect straight forward solutions that create business continuity and efficiencies for Kuiper partners. You will learn and understand Partner operations, technology needs and challenges.

- Bachelor’s degree or equivalent industry experience
- 7+ years of customer service center management with a proven record of understanding and managing call center key performance indicators
- 2+ years of Strong leadership and team management skills, with a proven ability to motivate and mentor team members to achieve their goals.
- 5+ years of experience in process development and improvement centered around consumer account services, technical support, and escalation resolution