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What you'll be doing:
Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including, but not limited to InfiniBand/Ethernet switching products.
Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA Networking products.
Take ownership and drive customer issues with InfiniBand or Ethernet switch network deployments from inception to resolution.
Build upon the opportunity to research new use cases with GPUs for network systems.
Bring independent analysis, communication, and problem-solving to customer experience.
Collaborate with engineering to document, recreate and solve issues.
Author and incorporate technical solutions into our knowledge base.
Bring independent analysis, communication, and problem-solving to customer experience.
Be on call one weekend per month in the event a customer has a Sev1 outage and requires engineering assistance.
What we need to see:
BS or MS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
At least 8+ years system software development and troubleshooting experience, ideally with some customer facing.
Hands on experience with InfiniBand/Ethernet networking system configuration and operation.
Deep understanding of InfiniBand/Ethernet switch software stack and hardware infrastructure.
Proven ability to deeply analyze IB or IP networking protocols.
Strong coding skills with either C, C++, Python or Go language.
Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.
Professional-level communication skills, interpersonal skills with a passion to solve problems.
Ways to stand out from the crowd:
Experience with InfiniBand Networks, UFM, RDMA, MOFED is a major plus.
Experience as a developer and/or support escalation team member for large enterprise/service provider customers at a company that produces network devices such as switches and routers.
Hands-on experience with NVIDIA SDKs or NVIDIA Networking technologies (e.g. CUDA, DOCA, Aerial, Rivermax, DPU).
Linux and Networking Certifications such as RHCE, CCNP, CCIE, JCIE, NCP-IB, NCE-IB.
Experience with developing or debugging network protocol stack code.
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