Amazon AWS ES SI - Sr Media Specialist Technical Account Manager 

United States, New Jersey, Jersey City 

344915352

As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
- Interface with customer project managers and technical owners to understand requirements and deliver product releases
- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Mentor junior Media Specialist TAMs and Engineers
Note: This role requires the ability to work out of a New Jersey or New York Amazon office.

- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
- A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
- 3+ years experience in the Media & Entertainment market segment

- Experience in internal enterprise or external customer-facing environment as a technical lead
- Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
- Ability to understand and communicate business and technical needs
- 4+ years’ software engineering experience
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment