Nokia Services Solution Manager 

Japan 

34454943

Within the Nokia Mobile Networks APAC Technology & Solutions Center of Excellence, we are looking for a Services Solution Manager covering Deployment, Network Planning and Optimization (NPO), Care and Managed Services portfolio. This is an individual contributor role who shall engage with customers (CSP and non-CSP) and work together with the Sales team to develop the Services Strategy and drive Services sales. You will pro-actively engage with customers, build trust, understand their requirements, develop and effectively articulate compelling value propositions. With the support of the APAC & Global Services Portfolio teams and in alignment with other involved Sales & pre-Sales stakeholders, you will create optimal and highly competitive winning proposals.

• Customer engagement and local expertise on MN Services portfolio items including Deployment, NPO, Care and Managed Services.
• Drives the overall E2E Services strategy plans in alignment with CT team, Delivery team and other pre-Sales stakeholders. Articulates and drives a comprehensive E2E Services Automation strategy.
• Pro-actively works with APAC and Global Services Portfolio teams and Procurement team to identify and push optimal delivery models, leveraging latest innovation / automation and resulting in competitive costing.
• Establishes close business relationships with assigned customer(s) executives.
• Identifies and develop new Services opportunities in assigned customer(s).
• Executes Services sales push programs in assigned customer(s).
• Achieves Nokia’s Services financial results for assigned account(s).
• Owner of Services solution (including scoping, costing, risk identification and provisions) in product proposals (RFPs, pro-active offers) in alignment with Product Solutions owner(s) / Head of Solutions.
• Solution Owner and Engagement Manager for standalone Services opportunities, including Deployment, NPO, Care and Managed Services.

You have:

• Proficiency in English and Japanese
• Management experience in services sales and/or delivery
• Expertise in Mobile Networks Services Portfolio (Deployment, NPO, Care and Managed Services)
• Strong knowledge of Cloud, Network/Cyber Security, and Analytics/Cognitive ecosystems

It would be nice if you also had:

• Familiarity with O&M Standards & Methodologies, including ITIL and TL9000
• Experience in designing complex customer cases for Operations Transformation
• Understanding of Outsourcing Business Models and Global Delivery Centers
• Strong commercial management and negotiation skills

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark