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Build a deep understanding of internal clients’ business and objectives, stakeholders, differentiators, potential risks and opportunities
Exude energy for DIB and continue to build the DIB communications function and strategy
Exhibit comfort navigating ambiguity and change; support change management efforts
Support Business Resource Group communications, programming and governance
Work closely and engage with key stakeholders to build trusted relationships
Work, partner with and influence multiple constituents and stakeholders (internal and external), including senior executives
Exhibit excellent judgment; understand, identify and effectively navigate potential risks and sensitivities
Be a self-starter who enjoys working in a fast-paced, highly collaborative environment
Be an outstanding communicator and presenter, both written and verbal
Lead DIB communications efforts, including moment-in-time campaigns and impactful ‘always on’ communications strategy, and planning of media and industry activations across paid, earned, shared & owned channels
Provide strategic counsel to senior leaders; support media training and develop messaging for internal and external presentations and in response to media opportunities
Support engagement with partnerships, creating storytelling opportunities to showcase Capital One’s support of associates and communities of all backgrounds
Partner with Brand and Marketing teams to support multichannel, multi-audience marketing communications strategy, including overarching Heritage Month strategy
Be an integral strategic partner in the building of campaigns that incorporate retail, digital, social, and external channels to tell a cohesive story with a consistent brand voice
Ensure all work is executed through a lens of strategic impact and measurement
Identify new opportunities to institute best practices and governance
Create budget proposal and manage funds
Ability to effectively manage agency partners and vendors
Develop and maintain deep fluency and expertise in relevant external trends impacting the business and its peers
Basic Qualifications
Bachelor’s degree or military experience
At least 5 years of experience in communications, marketing, or public relations
Preferred Qualifications
Previous communications experience focusing on diversity, inclusion and belonging
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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