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Sony Director Secure Messaging Compliance & Security United States, California 342869767
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JOB RESPONSIBILITIES
As a senior security architect this role is responsible for the design, review, and plan production rollout Sony security tools in Messaging and scope for Security and compliance portfolio. This includes close collaboration with other Sony companies.
As a senior Security Architect this role may also provide production support during major security incidents working with Sony Global Security Department.
Manage the service provider’s delivery done by offshore teams and continuously drive efficiency
Effectively direct managed service providers, through service metrics, SLA’s, SLR’s and enterprise wide KPI’s
Oversee secure messaging and data governance and adherence against SONY policies.
Take ownership of operational relationships between service providers and GISC SONY regions leads with an objective of removing possible obstacles to their satisfaction and / or financial performance.
Work with stakeholders to manage the budget, schedules and risks for assigned GISC projects, support and operational activities and services by working closely with offshore service provider management teams
Deliver programs including governance, planning (both resources and financial) and management, such as TCO, strategies to deliver value beyond the contract, continuous improvement.
Prepare for and participate in formal project reviews with SONY Teams to ensure the deliverables are in compliance with the department goals and requirements.
Baseline the scope, services and related performance to ensure value for money on a continualbasis.
Help drive effective working relationships of offshore teams with SONY global teams and all other IT departments (as needed).
Oversee, coach, and mentor service providers for delivery of development, maintenance and software support services for an assigned set of SONY business applications.
Facilitate good communication across organizational boundaries around issues and opportunities
Conduct exploratory activities to determine how to raise performance levels and recommend changes in Service Level Requirements where appropriate to ensure that they properly reflect business needs, while balancing costs.
Prepare and participate in weekly and monthly project review meetings, and post implementation reviews.
As a senior security architect this role is responsible for the design, review, and plan production rollout Sony security tools in Messaging and scope for Security and compliance portfolio. This includes close collaboration with other Sony companies.
Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
Your qualifications and experience should include:
Minimum 10+ years of experience in a Service Management and Customer Facing role is a must
Extensive knowledge and experience working with Proofpoint, and other similar tools for secure messaging.
Extensive knowledge and experience working with DMARC, and other similar tools for secure messaging.
At least 5 years’ experience in a leadership role - 5+ years of appropriate experience supporting IT infrastructure and service delivery, preferably within a medium/large size organization or responsible for managing such mid/large engagement on the supplier side
At least 5+ years of experience of working with 3rd party service providers
Senior level Service Management experience and working knowledge of ITIL V4
Demonstrated leadership and personnel management skills
Good understanding of the organization’s goals and objectives
Strong interpersonal, written, and oral communication skills
Able to conduct research into issues and products as required
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Ability to present ideas in a user-friendly language.
Highly self-motivated and directed with strong customer service orientation.
Experience working in a team-oriented, collaborative environment
Experience with problem management Root Cause Analysis (RCA) submission and completion
All candidates must be authorized to work in the USA
Additional Skills:
Deep understanding of Microsoft Exchange products in Hybrid environment
Microsoft Purview products such as, DLP, MIP, eDiscovery, and Data governance.
Project/Program Management background
generally regular
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
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