As a Transformation Associate within the Operations team, you will play a crucial role in spearheading initiatives that aid in achieving the Target Organizational Structure, supporting Business Transformation, and modernizing processes and tools. This role provides a unique opportunity to either develop solutions for Operations or collaborate with our Technology partners by designing processes and requirements for Technology implementations.
Job Responsibilities:
- Identify and solve business problems: Focus on improving processes, implementing technology solutions, and automating tasks to enhance efficiency.
- Analyze and design business processes: Ensure that automation targets the most effective processes for improvement.
- Collaborate with Technology and Project teams: Work together to utilize existing technology projects for scalable solutions.
- Manage and prioritize initiatives: Organize and prioritize projects based on stakeholder requests and business needs.
- Integrate strategic vision: Align operations across various departments like Credit, Onboarding, Tax, and Investment Operations with the overall strategy.
- Work with stakeholders: Define the scope, objectives, and deliverables of projects in collaboration with stakeholders.
- Develop automation tools: Create tools to automate parts or entire processes within Operations
Required qualifications, skills, and capabilities:
- Proven experience in business analysis: Demonstrated ability to drive operational change effectively.
- Proficiency with intelligent automation tools: Skilled in using tools like Alteryx, Python, UI Path, Unqork, and Tableau.
- Strong communication skills: Ability to communicate effectively, with an inquisitive and quick-thinking nature.
- Proficiency in MS tools: Skilled in Excel, PowerPoint, Visio, and SharePoint.
- Understanding of business processes: Ability to align process improvements with strategic goals.
- Identify process weaknesses: Capable of pinpointing weaknesses to prioritize transformation initiatives.
- Experience with diverse teams: Skilled in managing multiple stakeholders and working with diverse groups