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PNC Learning Experience Architect 
United States, Ohio, Cleveland 
342412783

05.01.2025
In additional to the Job Description below the Learning Experience Architect will:• Consult, recommend, design and/or develop learning solutions that fulfill business objectives and achieve return on investment.
• Curate and/or develop learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects.
• Incorporate innovation into the design and development of learning deliverables by pursuing current trends and applying a growth mindset
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end, using skills in project management, consultation, instructional design and development, implementation, and technology.
• Assist and lead multiple projects and priorities simultaneously in a fast-paced environment while consistently meeting deadlines.• Functional knowledge of standard design and development tools such as Microsoft Office Suite, Articulate 360 (Storyline and Rise), and the Adobe Creative Cloud for deployment on the Workday Learning Management System (LMS). Audio and video development experience is also highly desired.
• Awareness of Accessibility Standards within learning design is highly desired.
Job Description
  • Consults, recommends, and/or designs learning solutions that fulfill business objectives and achieve return on investment. Curates and/or develops learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects.
  • Incorporates innovation into the design and development of learning deliverables by pursuing current trends, expansion of current tools, expanding information and applying a growth mindset
  • Demonstrates functional knowledge of common design and development within standard eLearning tools for deployment on the HR Learning Management System (LMS).
  • Collaborates effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end, using skills in project management, consultation, instructional design and development, implementation, and technology.
  • Develops testing requirements, deployment strategy, communication plans, and supports learning solution maintenance/updates.
  • Identifies curation opportunities and creative solutions to decrease the amount of new content development throughout the organization and elevates or reimagines existing solutions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competency-based Training and Development, Instructional Design, Managing Multiple Priorities, Organizational Change Management, Problem Solving, Project Management, T&D: Trends and Directions, Training And Development, Training Evaluation, Training Needs AnalysisRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

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California Residents

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