Job Overview To be considered for this senior role, you will have an extensive track record of leading teams who deliver and maintain product-quality software/ firmware, providing customer support, and run supplier management. This experience may have been gained whilst a Project Manager, but also as a Product Owner, or Release Manager. Excellent interpersonal skills are a requirement, as is displaying confident leadership and a dedication to engage teams and partners to drive your projects through to success.
Responsibilities: - Own and drive planning, scheduling, tracking, monitoring, and reporting for your projects.
- Connect with external suppliers and work with internal Legal and Licensing functions to secure their approvals and ensure compliance with Arm policies.
- Be a point of contact for customers and run a support process to maximise customer satisfaction with software releases.
- Motivate and drive teams to deliver to commitments.
- Ensure project governance, and proactively drive project risks, change and dependencies to conclusion.
- Have strong organisational skills, a can-do approach and be a collaborative member of the team, working with engineering, product management and other functions.
- Intentionally engage to develop and improve our processes and practices.
Required Skills & Experience: - Leading engineering project delivery teams for production software/ firmware preferably in an Agile or iterative environment.
- Supplier management and customer support management.
- Strong communication and networking skills to be able to influence and collaborate with engineering teams, peers, senior management, and Arm suppliers and partners.
- A positive, can-do behaviour which is adaptive to change, resilient and eager to accept new challenges within a fast-paced high-tech environment.
- Experience working with geographically distributed engineering teams and partners.
- Familiarity with the Software Development Lifecycle, and of Project and Product Lifecycles.
- Proficient in the application of standard Microsoft Office tools.
'Nice to Have’ Skills & Experience - Familiarity with software licensing considerations and support and maintenance service level agreements.
- Exposure to release engineering and version-control branching approaches to harden, tune and deliver production software/ firmware to multiple customers.
- Exposure to Open-Source Software.
- Usage of supporting tools commonly used in Arm project management e.g., Jira, Confluence, MS Project.