Bank Of America Senior Operations Manager 

India, Haryana, Gurugram District 

342310486

Overview (Bank overview, GBS India overview, Function Overview)*

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Responsibilities*

• Supervise Production and Reporting of deliverables including commentaries for financials

• Work closely with BFOs, Operations, GBAM CFO, and Technology teams on a regular basis

• Provide guidance and training to the team members

• Liaise with various business partners such as Technology, Risk, Operations and Finance to resolve issues / queries

• Lead the story boarding and production of materials used for communication to various stakeholders, regional teams

• Manage projects and adhoc analysis working closely with business, Global teams

• Liaise with various stakeholder such as Technology, Risk, Operations and Finance to address any nuances

•Build strong partnership across finance functions, enhance communication and collaboration

•Identify and drive Opex opportunities, Develop, standardize & ensure continuous improvement of current processes & routines

• Risk and control mindset, ensure adherence to firms risk and control framework

Experience Range*

10 to 15 years with at least 8+ years’ experience in Global Markets business

Foundational skills*

• 6+ years of Banking and Financial Services experience with extensive knowledge of working in a Global Markets/product control teams

• Comprehensive experience in financial planning, reporting and analysis

• The individual should have a proven track record of working and experience of managing teams of 10+ individuals having a pedigree of tier 1/ tier 2 institutions

• Strong people management skills, including the ability to resolve people issues and motivate the team to deliver

• Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues.

•Ability to structure, manage and coordinate complex cross enterprise projects and processes with multiple partners

• Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders.

Desired skills

• Alteryx / Tableau knowledge would be an added advantage

• Effective communication skills with English proficiency

• Demonstrated ability to work in a high pressure environment

• Strong interpersonal and leadership skills to influence and build credibility as a ‘peer’ with Global functions and Regions

Work Timings*

10:00 AM IST to 23:00 PM IST (9 hours between this window)