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Amazon ERP Business Systems Analyst Amazon Robotics 
United States, Massachusetts 


Key job responsibilities
* Manage the Enterprise Resource Planning (ERP) processes and tools
* Manage the integration and automation of business tools related to the ERP process (Agile PLM, Proplanner MES, production IT, test equipment platforms, business analytics tools, etc.)
* Define ERP process paths with standardized operating procedures, metrics to monitor process health, and standardized user profiles based on roles to facilitate onboarding.
* Develop and manage business process mapping, process gap identification, and gap reconciliation.
* Identify and implement continuous improvement actions for the various ERP modules (ASCP, Inventory, WMS, MRP, BOM, etc.) including trainings, root cause investigations, associated corrective actions.
* Organize and manage ERP forums including scheduling, owning the agenda, and vetting facilitation of materials (business cases, roadmaps, enhancements help tickets, etc.).
* Provide guidance to ERP user community and other Amazon organizations on ERP best practices.
* Partner with application developers to scope and implement new product features, including acceptance testing and adoption.
* Analyze and synthesize business requirements across RMTO to provide streamlined communications to IT partners.
* Work with other process/application owners to synchronize and harmonize master data between Agile, Proplanner, Oracle EBS, iHUB, and other tools.
* Identify and work cross-functionally to ensure solutions implemented enabling digital production process development.A day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) PlanNorth Reading, MA, USA


- Experience troubleshooting and debugging technical systems
- Bachelor’s degree in related field.
- 3-7 years of hands-on experience with ERP systems.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Applicable operational experience to understand relevant impacts of engineering/manufacturing changes.
- Present a service-oriented attitude to all levels of personnel. Must be assertive, yet diplomatic.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)


- Engineering or Business Master’s degree.
- Proven knowledge of Oracle EBS (ERP) systems and the integration process from PLM to ERP systems and/or ERP to MES systems.
- Experience with data visualization tools (Tableau, Quicksight, PowerBI, etc.)
- Multidisciplinary background including IT configuration and business requirement development
- PMP Certification and/or APICS Certification is a plus.