Sales Development
Core tasks include:
- Qualify leads received from marketing or other organizations and nurture opportunities
- Generating incremental Opportunities through social selling, strategic & targeted prospecting into companies
- Manage opportunities to ensure a good transition to implementation and account development
- Handover qualified opportunities to sales with high quality, ensuring the best customer experience
- Provides relationship management support and activity management via telephone, email and web to ensure customer satisfaction and goal achievement
- Build and execute upon strategic outbound campaigns to obtain additional leads
Accountability
- responsible for delivery of outcome of assigned sub projects
- works independently within given area of responsibility (within defined policies and processes)
- contributes to milestones
Complexity
- contributes and works on sub projects and activities with moderate level of complexity
- work is independent & collaborative in nature
- provides regular updates to manager or project manager on project status
- Decisions/solutions can essentially enhance existing systems & processes
Experience
- strong competence with various tools, procedures, programming languages used to accomplish the job
Communication
- builds collaborative work relationships with similar functions across SAP
- communicates clearly, in a way that others can understand within defined processes & policies
- communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers
Key Responsibilities
include but not limited to:
- Maintain a strategic focus by increasing coverage of Public Cloud and other priority solutions, growing SAP’s LoB footprint among new and existing customers.
- Adopt and utilize digital tools to create executive digital-first, multi-touch campaigns, and diligently document and log all execution and lead/opportunity management.
- Leverage the digital team by working collaboratively within defined territories, ensuring smooth handover of qualified opportunities, and providing executive support to Digital Sales.
- Collaborate closely with Digital Sales and Digital Demand Managers to align efforts and strategies for seamless customer engagement and increased adoption.
- Ensure effective use of Outreach for accessing standard digital tools to enhance productivity and customer engagement.
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