Manages professional employees (on B job bands) and/or supervisors that identifies gaps to plans across the field, drives field/technical and customer engagement from a BU perspective and conducts calls with field Technical Directors. Develops and articulates strategies and corrective actions to meet business objectives.
Has strong comprehensive industry product knowledge of technical trends to articulate technical differentiators. Converts technical trends into useful information for (TRM) Technical Review workshops and product positioning/ inflections mapping
Drives alignment and tracks business focus on TAM, share, margin between BU and Field
Demonstrates strong comprehensive understanding of global, technical and market trends and executes a systematic process for capturing competitive intelligence
Applies strong comprehensive understanding of the industry to drive penetration / adoption of diverse and complex product strategies with BU, RPM and Field. Identifies customer adoption barriers and drives a plan to overcome [e.g. customer, product, BU]
Manages the mapping trends, opportunities and threats to roadmap and strategies.
Extensive contact with the field is required. Requires 40-50% travel
Functional Knowledge
Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
Business Expertise
Applies understanding of the industry and how own area contributes to the achievement of objectives
Leadership
Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
Problem Solving
Identifies and resolves technical, operational and organizational problems
Impact
Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
Guided by policies and resource requirements within business unit, department or sub-function
Interpersonal Skills
Guides, influences and persuades others internally in related areas or externally