EY Tax Technology Professional - Business Analysis Senior Associate 

Malaysia, Kuala Lumpur 

341031653

At EY, being part of the global network firms, you’ll have the exception opportunity to craft a career that elevates yourself to your utmost potential. With access to global network of resources, support, industry knowledge and cutting-edge technology, you will find plenty of opportunities to leverage and expand upon your wealth of experience into tax technology and transformation that help our business delivering exceptional client services.

We will support you with career-long training and coaching to develop your consultancy and analytical skills that you will need in today's digital environment. And we’re counting on your unique experience and perspective to help EY become even better, too.

based in Kuala Lumpur. Working closely with cross-functional teams, you will play a critical role in the implementation or adoption of tax technology solutions to help deliver strategic values to our business.

Your key responsibilities

Being the strategic partner between business stakeholders and technology solution teams, you will be playing a pivotal role in the following areas:

1. Business Analysis:

• Understand business functions, processes and customer experience
• Identify improvement opportunity, articulate the rationale for changes and evaluate risk
• Take charge of change requests, requirements gathering and analysis
• Co-develop business requirements, functional specifications and design logics
• Craft the acceptance criteria and perform quality assurance testing
• Manage user acceptance testing and track issues towards timely resolution
• Provide end-user training and 1st level end-user support

1. Data Analytics and Low-Code Automation:

• Create compelling, data-driven dashboards and reports using Power BI or similar tools to communicate complex tax data and trends effectively, providing actionable insights to stakeholders
• Identify inefficiencies in business processes and introduce innovative low-code solutions (using Power Platform, Alteryx etc) to automate and streamline these operations

1. Project Management:

• Assist in crafting the business case for change
• Prepare project plans
• Prepare/reviews commercial documents and contracts
• Track project progress, identifies impediments and assists with resolution
• Provide status updates to stakeholders

1. Collaboration and Communication:

• Collaborate with cross-functional teams on product management, business analysis and quality assurance, to ensure successful solution delivery, as well as ongoing maintenance and support
• Resolve issues and conflicts among the teams, promoting a positive and solution-oriented approach
• Communicate business requirements to IT technical teams in a clear and understandable manner

1. Risk Management:

• Identify potential risks, bottlenecks and challenges in projects and proactively work with the team to mitigate them
• Ensure that our tax technology solutions adhere to EY’s information security standards and protocols on data security, data loss prevention, disaster recovery and other aspects based on industry standards
• Work closely with the respective EY Global technology teams to complete the internal approval procedures for go-live and all change requests

1. Technical Excellence:

• Analyse complex technical problems and develop innovative solutions that align with business objectives
• Maintain comprehensive documentation on business requirements and processes, software user guides etc
• Stay up-to-date with industry trends, emerging technologies, and best practices to drive innovation and continuously improve our business strategies and operations

To qualify for the role, you must have

• A bachelor's degree in Accounting or Finance with knowledge on Information System
• Alternatively, a bachelor’s degree in Computer Science, Information System or related field with industry experience in tax, accounting or finance
• At least 3+ years of relevant working experience
• High proficiency in general IT skills
• Experience in modern tools, e.g. SharePoint, Power Platform and/or Alteryx will be an advantage
• Excellent problem-solving and analytical skills, with the ability to understand and translate business requirements
• Ability to see big picture yet attentive to detail
• Agile and adaptive mindset to constantly changing priorities in today’s dynamic environment
• Excellent communication and business writing skills
• Good negotiation skills and ability to deal with conflicts
• Dedication and self-organised ability to work under pressure to meet tight deadlines

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing working environment. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.