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Key job responsibilities
• Troubleshoot documented issues and determine root cause
• Manage trouble tickets through to resolution or escalation using existing documentation, procedures, and tools
• Use technology to monitor security vulnerabilities and eliminate risks
• Participate in automating tasks to increase efficiencies
• Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.)
• Experience working in an Agile environment using the Scrum methodology
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- 2+ years of non-internship professional software development experience
- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Experience with distributed systems at scale
These jobs might be a good fit