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Uber Risk Compliance Specialist II 
United States, West Virginia 
339695046

18.07.2024

What You Will Do:

  • Perform audits or investigations and make recommendations to relevant stakeholders using guidelines

  • Complete data and root cause analysis and provide corrective and preventive action items

  • Present findings to stakeholders at an audit level or in calibration meetings
  • Identify and share trends, insights, defects, and areas of improvements to share with stakeholders
  • Participate in quality discussions to share best practices with partners, agents, and stakeholders
  • Provide subject matter knowledge to teammates
  • Follow procedures and process paths to complete key tasks

Basic Qualifications:

  • At least 6 months of experience in one of the following: service quality assurance, compliance, banking, insurance, fraud, consulting or regulated area
  • Experience with Google Suite

Preferred Qualifications:

  • Excellent written and verbal communication skills
  • Fluency in English (B2+)
  • Excellent interpersonal skills, integrity, and follow-through on tasks
  • Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve support practices

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .