Citi Group Data Center Critical Systems Engineer - C13 Hybrid 

United States, Texas, Roanoke 

339591841

Citi’s Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review.

The Data Center Critical Systems Engineer is an intermediate level role. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms.Responsibilities:

• Data center space planning and usage analysis
• Develop and report on power, cooling, space and efficiency metrics
• Maintain CAD documentation of all data centers and technology rooms
• Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance
• Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines
• Issue regular updates to the data center floor plans showing planned changes and future hardware
• Maintain the Critical Systems hardware power matrix and update with actual readings
• Review all planned maintenance and testing activities for risk and potential impact on data center operations
• Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards
• Attend regular meetings to review data center/tech room plans and capacity issues
• Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact
• Work with the other corporate groups involved with the planning for the data centers in North America;
• Based on experience, contribute updates to the Citigroup Data Center Design Criteria
• All other duties as assigned

Requisite Knowledge/Capabilities

• Experience in mission critical data center facilities, preferably in the financial industry
• Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center
• Clear understanding of critical building systems and levels of redundancy
• Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design
• Strong understanding of industry standards and best practices
• Strong understanding of energy use and reduction opportunities in data centers
• Excellence in execution
• Strategic and annual planning

Leadership Abilities

• Highest level of personal and professional integrity, strong personal work ethic
• Ability to see underlying problems within the strategic through tactical views of a complex process

Influencing Skills

• Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications
• Ability to get buy-in to implementation plans and actions working across organizational boundaries

Relationship Management

• Ability to deal effectively with senior leaders from all functional backgrounds
• Ability to develop and maintain constructive relationships with senior leaders
• Collaborative “team player” orientation with a strong cultural awareness
• Effectiveness at working with and across various levels within and outside Citi

Decision Making and Project Management

• Excellent project management skills and ability to break down complex problems and projects into manageable goals
• Ability to get to the heart of the problem and make sound and timely decisions
• Ability to analyze complex information, evaluate options, choose the best solution

Qualifications:

• 6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
• Understanding of how specialization within area contributes to the business and of competitors' products and services
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to communicate technical concepts to non-technical audience

Education:

• Bachelor of Science (BS) or related experience of 10 years in similar function.
• Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred.

Anticipated Posting Close Date:

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