Bachelor’s degree in Computer Science, Engineering, related technical field, or equivalent practical experience.
2 years of experience in a customer-facing role interfacing with stakeholders, driving customer technical implementation, or transformation programs.
Experience working across business units internally and at enterprises.
Experience translating business requirements into technological solutions.
Preferred qualifications:
Experience in application/workload migration to public cloud providers.
Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Ability to communicate in Mandarin/Bahasa Indonesia/Bahasa Melayu fluently as it is a customer-facing role that requires interactions in Mandarin/Bahasa Indonesia/Bahasa Melayu.
Ability to travel domestically and internationally 25% of the time as needed.