Microsoft Construction Quality Assurance/Quality Control Program Manager 

United States, Wisconsin, Milwaukee 

338122023

The role of the Construction Quality Assurance/Quality Control Program Manageris to provide technical support and leadership to serves as the intermediary between the general contractor, OEMs, and the project management team to ensure that installation activities meet quality standards, specifications, and regulatory requirements. The manager will act as the primary point of contact and liaison between the General Contractor (GC), vendors and the project management team for all quality assurance and quality control matters related to installation activities. ThisManagerwill obtain and review testing laboratory reports as well as take action for non-compliant test results.

The Construction QA/QC Program Manager will work closely with the GC to develop, distribute, and close out all items in Pre-Substantial Completion Punchlist. Assist with preparation and submittal of all required project close-out submittals and warranties. Include signed transmittal of acceptance of such items.

In addition, this position will be responsible for coordinating and reviewing general contractor/vendor performance relative to equipment installation, networking and energization strategies. Other responsibilities include oversight with maintaining and improving project timelines. Additional tasks include participation in communications plans, and community involvement with support from Data Center Operations (DCOPs), and Data Center Services.The Construction QA/QC Program Manager PM works directly for the Director of Field Operations. This leader supports the strategic and tactical delivery of AI data center projects.

Required Qualifications

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience
  • OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience

  • OR equivalent experience.

• 12+ years experience working on data center projects.
• Proven experience establishing and maintaining effective quality control systems in compliance with contract requirements
• Field experience providing oversight on construction site work activities.
• Construction Health & Safety Knowledge.
• Proven knowledge of project plans, specifications, shop drawings, samples, and testing to assist in quality control management.
• Understanding of administrative and management principles involved in project planning, resource allocation, leadership technique, production methods, and coordination of people and resources to assist in quality control management
• Proficient with computer software used in the construction industry.
• Ability to utilize current programs, as well as the ability to create and administer new NCR documentation program.
• Ability to manage time efficiently.
• Should possess ability to communicate in a professional manner both verbally and in writing.
• Experience managing teams and large budgets.
• Work effectively across teams adn with equipment coordination, delivery and turnover processes.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 23, 2024.

• Develop and maintain a detailed documentation vie NCR process
• Coordinate closely with the installation contractor and OEMs to ensure that installation activities adhere to project plans, specifications, and industry standards.
• Conduct regular inspections, audits, and quality checks of installation work to identify any defects, deviations, or Non-Conformances and ensure timely resolution.
• Provide guidance, support, and training to installation personnel, subcontractors, and OEM representatives on QA/QC requirements, best practices, and compliance measures.
• Monitor and evaluate the effectiveness of QA/QC measures and processes, identifying areas for improvement, implementing corrective actions as necessary and documented via NCRs.
• Facilitate communication and collaboration among all stakeholders involved in installation activities to address QA/QC issues, resolve conflicts, and ensure continuous improvement.
• Document and report QA/QC findings, including Non-Conformance, corrective actions, and lessons learned, to project management and relevant stakeholders.
• Compile and archive all job data upon completion of project.
• Monitor the delivery of items provided by major vendors and subcontractors
• Embody our and