Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)
Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount
Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy
What You’ll Do
Customer service: You will be directly engage with customers to gain and document a comprehensive understanding of their concerns
Reliability: Identify and action simple remotely resolvable service requests, to provide an effortless customer journey
Develop an excellent understanding of all Tesla vehicle products
Perform diagnosis: You will identify required parts for simple repairs, maintaining end-to-end ownership of customer concerns.
Collaboration: Collaborate with other service teams to provide a great customer experience through the service journey
What You’ll Bring
Curiosity: You are willing to learn new and innovative technologies to further develop in role
Ability to effectively handle multiple priorities, organize workload, meet deadlines, and solve problems with a high attention to detail
Communication skill: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
Language skill: Able to communicate, read, and write effectively in the local language and English
Technical knowledge: Basic understanding of automotive techniques related to vehicle repair beneficial but not a requirement