Your responsibilities will include:
- Investigates field complaints, performs in-depth issue debugging, and recommends corrective actions, including finding workarounds and solutions to complex problems.
- Provides passionate support for issue resolution, assisting field support engineers by replicating issues in test environments and working towards efficient solutions.
- Implements software fixes for corrective actions in our clinical and training applications and follows our quality process to document corrective actions.
- Works cross-functionally to coordinate, develop, and communicate project schedules and refine project scope.
- Participates in reviews of design, code and documentation.
- Authors and maintains documentation of software development activities according to the Quality System.
- Tracks software development effort by creating and maintaining records in the approved software version control system.
- Continuously improves process and work methodologies by interfacing with peers/cross-functional groups and analyzing activities to improve workflow and work processes.
Required qualifications:
- Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, Biomedical Engineering, or related field.
- 5+ years of experience in Software Development in Medical Device Industry
- At least 2 years of experience with C# and Visual Studio
- Passion for troubleshooting and ensuring high quality products
Preferred qualifications:
- Designing and implementing software using C# and WPF
- Windows operating system configuration and management
- Knowledge of IEC 62304
- High level knowledge of DICOM and PACS servers
- Ability to debug electronics, firmware and software to help with investigations and testing to replicate and resolve issues.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement/ The foal of the drug testing is to increase workplace safety in compliance with the applicable law.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.