Required qualifications, capabilities, and skills
- Formal training or certification on Capacity Management and 3+ years applied experience".
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Strong knowledge of infrastructure disciplines such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Results-driven individual who is passionate about quality and positive customer experience.
- Practical experience with managing or governing technology Capacity or other ITIL processes.
- Working knowledge of application’s infrastructure KPI’s (CPU, Memory, etc.) and monitoring tools.
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
Preferred qualifications, capabilities, and skills