Philips Junior Sales Support Specialist 

Australia, Victoria, Melbourne 

336255612

As the Junior Sales Support specialist, you will support the Account managers in all aspects of the sales process, from new business, opportunity management and account management.

You are responsible for

• Handle inbound sales calls, create and share quotations with customers/Sales Team to convert to orders.

• Support Account Managers with customer sales requests; management through CRM, and outbound.

• Engage in customer interactions actively via phone, identifying upsell opportunities in collaboration with Account Managers.

• Identifying and qualify potential leads through proactive outbound prospecting and research, supporting the Account Management in sales target achievements

• Work under direct supervision to adhere to operational policies, ensuring high-quality and consistent work output.

• Maintain customer records, sales reports, and documentation in the CRM system accurately for analysis and reporting.

• Seek opportunities to introduce new support activities that improve sales team efficiency and effectiveness.

• Support National Sales Manager across various accounts and operations

You’re the right if:

• High School Diploma, Vocational Education, or bachelor’s degree in business administration, sales, marketing, or equivalent.

• Experience in Sales Operations or Administrative Support is ideal; familiarity with CRM systems like Salesforce is preferred.

• Enthusiasm, positivity, and the ability to work collaboratively as part of a team.

• Strong interpersonal skills for building professional relationships and communicating effectively.

• Experience with MS Suite and comfortable managing complex data analysis.

• Ability to thrive in a fast-paced environment with multiple priorities and deadlines.