IBM Senior Lead Engineer 

India, Karnataka, Bengaluru 

336179956

• Design/architect software solutions, backend components/services hosted in cloud as a service to solve complex business problems.
• Develop and deliver software packages, modules, services as per quality and security standards.
• Mentor and Lead other members of the team to improve overall team performance and productivity.
• Facilitate solution discussions, brainstorm with team to come up with best and innovative designs/solutions to improve product performance/capabilities/quality and reduce costs.
• Work with operations teams/customers to understand operational issues, troubleshoot product issues, provide workarounds and solutions to address them effectively.
• Work closely with architects and product management teams to finalize the requirement and design of the product features
• Exercise best practices in agile development and software engineering. Code, unit test, debug and perform integration tests of software components
• Develop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.
• Participate in software design reviews, code reviews and project planning.
• Provide troubleshooting and technical advice for customer facing issues and act as a single point of technical contact for internal teams
• Provide technical leadership and guidance to customers that are geographically distributed
• Write and review documentation and technical blog posts.
• Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
• Use technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolution
• Communicate action plans to the customers or IBM representative as appropriate
• Recommend and implement new or improvements to existing tools, procedures, and processes
• Contribute to department attainment of organizational objectives and high customer satisfaction

Required Technical and Professional Expertise

• 12+ years of experience in IT industry with 8+ years of experience in software product development
• 6+ years of experience in Node.js, React, Typescript, JavaScript, HTML, CSS, MongoDB.
• 4+ years of experience in using AWS/Azure cloud platform and Kubernetes
• Excellent understanding of Microservice architecture
• Experience in Agile development methodologies
• Familiarity with secure development and deployment best practices
• Experience working with GitHub as source control
• Experince in using tools for software development lifecycle

Preferred Technical and Professional Expertise

• Experience in AI technologies
• Other programming languages like Java, Python, Golang etc