changing lives.
In this role, you will…
- Maintain a high level of service to customers in their assigned territories by ensuring efficient, accurate and a timely response to enquiries, correspondence, and orders.
- Manage current customer base and proactively seek to increase new opportunities
- Ensure that all administrative requirements are completed
- Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
- Maintain a high level of product knowledge, clinical understanding and competence in Invisalign products and processes.
- Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s profile, gross turnover and net profit. The customer will need to have total confidence in the PDM to be able to achieve these goals.
- Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
- Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other Dental companies.
- Attend trade shows, clinical and promotional programs, events and training seminars as required.
- Ensure professional representation of Invisalign with customers and internal stakeholders
In this role, you’ll need …
- Excellent communication skills with the ability to confidently present to health care professionals.
- High level of interpersonal skills and ability to build collaborative relationships with empathy.
- High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills
- Ability to work autonomously, plan and manage your territory.
- Strong desire to deliver results and drive growth across the territory.
- Strong persuasive and negotiation skills.
Experience, Education and Knowledge
- Sales or marketing experience preferred with a proven track record across health related industry.
- Experience in Orthodontic, Dental or Medical Device industry highly advantageous
- Strong analytical and problem solving capabilities.
- Good computer skills with a minimum knowledge of using Word, Excel, Outlook, SDFC and Power Point.
- Drivers license essential.
Travel will be required in the management of the assigned territory, including regional locations. Working outside normal hours or weekends will also be required in instances of Trade Shows, Conferences or Sales Meetings.
