PayPal Sr Analyst Workforce Management 

Ireland, Dublin 

334417856

This job has a pivotal role in optimizing workforce efficiency, productivity, and performance across an organization. This position is responsible for overseeing components of the planning, scheduling, forecasting, and real-time management of the workforce to meet service-level objectives and organizational goals. As a subject-matter expert on workforce optimization issues, you will use advanced analytical tools and techniques to predict labor needs, analyze trends, and make data-driven recommendations to improve operations

Essential Responsibilities:

• Develop staffing models, create schedules, and monitor performance metrics.
• Identify trends, issues, and opportunities through key metrics analysis and develop improvement recommendations.
• Ensure high-quality baseline demand forecasts are developed and maintained for Operations.
• Serve as a subject-matter expert on workforce optimization issues and tools.
• Collaborate closely with leaders and other support functions to provide strategic insights to maximize utilization of staff.
• Make judgment calls based on data and sometimes incomplete data, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Our Benefits:

Any general requests for consideration of your skills, please