3M Privileged Access Management PAM Analyst United States, Minnesota 333589680
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The Impact You’ll Make in this Role
As a PAM Analyst, you will be responsible for day-to-day operations, incident resolutions, and data analytics to support our enterprise PAM program using CyberArk technologies as we implement innovative capacities for the enterprise. Here, you will make an impact by:
- Respond to and resolve PAM-related tickets and service requests
- Perform routine CyberArk PAS administration including user accounts, safes, and access policies
- Generate reports on privileged account usage and compliance metrics
- Analyze access patterns and identify anomalies using data analytics tools
- Document solutions and maintain knowledge base articles
- Support account discovery initiatives and onboarding/offboarding procedures
- Participate in testing of system updates and patches
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Bachelor's degree in Information Technology, Computer Science (completed and verified prior to start)
- Three (3) years of experience in IT operations, security, or identity management in a private, public, government or military environment.
Additional qualifications that could help you succeed even further in this role include:
- Basic understanding of CyberArk PAS components
- Experience with ticketing systems (ServiceNow, Remedy, etc.)
- Knowledge of Windows/Linux system administration and Active Directory
- CyberArk Defender certification
- Experience with account discovery tools
- ITIL Foundation certification
- Data analysis tools (Excel, SQL, PowerBI/Tableau)
- Basic scripting (PowerShell, Python)
- Problem-solving and troubleshooting
- Documentation and process improvement
- Customer service and communication
Work location:
- Hybrid Eligible (Job duties allow for some remote work but require travel to the Maplewood or Austin location 3 days per week).
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
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