Working as a Data Governance Associate, you will be working closely with the ServiceNow Application Owner / Data Governance Lead to manage and be accountable for all aspects of data governance for the ServiceNow platform driving compliance with firm-wide data management standards including data quality/confidentiality/integrity/retention and access management etc.
Job responsibilities
- Demonstrates basic knowledge of the data system components to determine controls needed to ensure secure data access
- Support the ServiceNow Application Owner for all data related activities, including firm-wide assessments and internal/external (SOX/SOC1) audit activities
- Support the role of ServiceNow Firm-wide Data Management partnering effectively with LOB Data Management teams to ensure key data mastered in ServiceNow remains accurate
- Partner with different ServiceNow Core Product teams to support development and testing new/existing data constructs for new capabilities on the platform
- Govern all aspects of the ServiceNow data model change process including approval of new tables and additional columns on existing tables
- Ensure all on-platform data (including metadata) is appropriately classified in line with PI / CI data classification guidelines
- Ensure all off-platform data usage is appropriate by liaising with upstream and downstream integration partners documenting data sourcing contracts in line with firm-wide data sourcing principles
- Document and drive remediation of all related data quality issues, both on-platform and for off-platform consumption of ServiceNow data
- Manage data retention compliance with firm-wide records management policies
- Review and remediate access and entitlement related requirements and exceptions ensuring compliance with policy
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- nowledge of the data lifecycle and data management functions
- Knowledge of data system components to determinerequired governance andcontrols
- Understanding of conceptual, logical and physical database design
- Analytical mind-set, strong attention to detail
Preferred qualifications, capabilities, and skills
- ServiceNow implementation & data model knowledge highly desirable, but not essential as training and qualification will be provided
- Understanding of IT Service Management / IT Operations Management / IT Asset Management concepts desirable
- Advanced at SQL (e.g., joins and aggregations)
- Experience with statistical data analysis and ability to determine appropriate tools to perform analysis