EY TC-CS-Cyber Detection Response-GIS Endpoint Engineer-JAMF-Senior 

India, Kerala, Thiruvananthapuram 

331364908

Job Title: Senior JAMF Administrator (Subject Matter Expert)

The Senior JAMF Administrator will serve as the subject matter expert (SME) for our JAMF Pro environment. This role involves advanced administration, strategic planning, and providing high-level support for Apple devices across the organization.

Key Responsibilities:

• Serve as the primary expert on JAMF Pro, providing guidance on best practices for Apple device management.
• Develop, implement, and maintain mobile device management (MDM) solutions.
• Troubleshoot and resolve issues related to JAMF deployment and device management.
• Provide documentation and reporting on device compliance and management metrics.
• Assist in the creation of policies and procedures for device security and management.
• Develop and implement advanced configuration profiles, policies, and scripts.
• Oversee the deployment and management of macOS and iOS devices.
• Ensure compliance with security policies and industry standards.
• Provide expert-level technical support and troubleshooting for Apple devices.
• Collaborate with cross-functional teams to support Apple device initiatives.
• Conduct regular system audits, generate detailed reports, and present findings to senior management.
• Conduct training sessions and workshops for team members on JAMF functionalities.
• Stay updated on the latest JAMF features and Apple device management trends.
• Lead the administration and maintenance of the JAMF Pro environment.
• Mentor and train junior IT staff on JAMF Pro best practices.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Extensive experience as a JAMF Administrator or similar role.
• Deep knowledge of macOS and iOS operating systems.
• Proficiency in scripting languages such as Bash, Python, or AppleScript.
• Strong experience with device management and MDM solutions.
• Excellent problem-solving, communication, and leadership skills.
• Ability to work independently and lead a team.

Preferred Qualifications:

• JAMF 300 or 400 certification.
• Experience with other MDM solutions.
• Knowledge of network protocols and security.
• Previous experience in a senior or SME role.

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