Citi Group Sales Support Specialist Securities Services 

United States, Massachusetts, Boston 

331157238

The ‘must haves’ that will be core to your role:

• Excellent English language editorial/writing skills which allow you to develop a strong story that is commercially orientated
• An interest in learning or deepening your understanding of Securities Services
• Attention to detail
• Excellent communication skills
• An analytical mindset and ability to prioritise
• Experience juggling multiple demands where you had to leverage your exceptional time management skills
• Working experience with Word, Excel and PowerPoint

The nice to haves – but not essential:

• Securities Services/Financial Services knowledge
• Experience of working on sales proposal/pitching documents including RFPs and DDQs
• Experience of Qvidian
• Experience synthesising complex product and/or solutions into easy to understand content and messages
• An innovative eye for upgrading content and the style in which it’s delivered
• Any experience in sales/operations/implementation world
• Brand guardianship experience

Personal qualities that will stand you in good stead in this working environment:

• Collaborative nature/team player
• Determination
• Patience
• Willingness to ask for assistance
• Resilience
• Desire to constantly be learning and improving

Running a sales proposal or DDQ or pitch includes some or all of the following:

• Driving or participating in project planning sessions with a focus on:
  • Agreeing client solutions and key benefits messaging
  • Determining SME participation
  • Creating a project plan including providing clarity on timings and deliverables with the key contributors – including but not limited to sales enablement team, sales, product management, operations, subject matter experts and senior management
• Management of projects end to end (or engagement on) driving everyone involved to meet the client deadline - often requiring significant amounts of coordination
• Developing answers/content to ensure client questions are answered – potentially including re-writing/editing information received from other departments and liaising with SMEs to ensure the questions are answered in full and in line with agreed solution/messaging
• Ensure brand integrity across all content and documents

In addition you will be involved in strategic projects to support the broader team goals including but not limited to:

• Content development and improvement
• Data analysis to support business/segment growth strategies
• Senior management reporting
• Driving innovation – i.e. looking at new ways of presenting information/solutions/content or leveraging current tools in better ways
• Process improvements to support developing best practices

We are a team built of various levels of expertise and experience covering Securities Services and beyond. Our success is contingent on us delivering both individually and as a team and we work hard to share the workload and support our colleagues whenever necessary. You will also have:

• The opportunity to build deep knowledge of the Securities Services Business
• Support of an engaged and close team – our success is built on a cohesive team spirit
• Clear development plans to support your career aspirations
• The chance to use your skills to directly impact the business goals

Salary: Competitive salary and benefits package offered and aligned to experience.

Anticipated Posting Close Date:

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