Requisition Id : 1586595
Minimum Role expectations:
- Serve as a ServiceNow BA on a cross functional development team which develops workflow solutions across different modules on ServiceNow. Ideal candidate should have experience working on more than one of the applications listed: IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD) and other custom application development.
- Has experience 4+ in Business analyst role with ServiceNow experience.
- Effective communication with stakeholders, including business users, IT teams, and executives
- Collaborate with application teams to design and implement data interfaces with other enterprise application systems
- Should have good experience in developing integration solutions for multiple ServiceNow modules
- Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
- Support the development and analysis of customer requirements and assist with the development of user stories
- Excellent communications skills
- Excellent teamwork skills
- Experience with use of Agile methodologies for software development
- PMP certified is good to have
To qualify for the role you must have
- Btech or Any degree
- •3 to 6 Years
- •ServiceNow Admin certified (CSA)
- •Certified Implementation Specialist ( CIS for any of the modules)
- •Certified Application Developer
Ideally you’ll also have
- Strong communication, facilitation, relationship-building, presentation and negotiation skills.
- Be highly flexible, adaptable, and creative.
- Comfortable interacting with senior executives (within the firm and at the client)
- Strong leadership skills and supervisory responsibility.
What we look for
People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible