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Teva System Admin 
Mexico, Mexico City 
3301657

10.09.2024
How you’ll spend your day

The role includes the following main responsibilities to support services offered by Global Messaging Team:

  • Participate in global Messaging projects in designing, planning and implementation phases of projects when it is required;
  • Provide support for day-to-day global operational activities for Messaging platforms including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM) and other messaging related services;
  • Produce regular on going (day 2-day activities) reports for management, capacity planning and consolidation related to Global Messaging infrastructure;
  • Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange environments, including monitoring, proactive maintenance, and problem resolution;
  • Work on diverse set of tools and ability to work in a geographically dispersed team to support operations in various time zones;
  • Provide tier 3 support of MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.
Your experience and qualifications
  • Master’s/Bachelor’s degree in a computer science, information technology or 5+ years equivalent combination of education and overall experience with email technologies;
  • Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations;
  • Excellent command of English;
  • Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online;
  • Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort or Proofpoint or similar technology);
  • Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar;
  • Excellent PowerShell scripting skills;
  • Excellent understanding of email security controls - SPF, DKIM, DMARC and email related DNS configurations;
  • Good understanding of MS directory services;
  • Strong interpersonal and communication skills;
  • Excellent cooperation, analytical and presentational skills;
  • Ability to work independently and collaborate with global multinational teams.
Reports To

Associated Director IT Operations

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