Boston Scientific Quality Manager - Complaint Investigation Site CIS Electrophysiology 

United States, Minnesota 

329353444

Derek Robert Olson
Spencer Gregory Hale

Your Responsibilities Will Include:

• Lead, develop, and mentor a high-performing team, guiding staff in achieving individual and organizational goals, providing training, and fostering a diverse and inclusive workplace where all members can reach their potential.
• Drive quality projects of major magnitude and scope, ensuring alignment with organizational objectives and regulatory requirements.
• Monitor and ensure compliance with BSC policies and procedures, ensuring that resources (personnel, tools, etc.) are adequately maintained to meet Quality Policy standards.
• Determine appropriate staffing levels and schedules, working with partners to understand priorities, allocate resources effectively, and recruit top talent for the CIS team.
• Own and drive deliverables related to quality systems, product quality, and compliance, while maintaining adherence to Global Corporate Metrics for complaint investigations.
• Provide support for CIS Technicians and/or Engineers on technical related problem-solving activities, guidance on complaint investigation processes, etc. to drive efficient & effective investigations of complaints on Boston Scientific EP products.

What We’re Looking For In You:

Minimum Qualifications

• Bachelor’s degree in engineering or a related field
• 5+ years of experience in quality assurance, product quality, or a related field
• Strong knowledge of quality systems within the medical device industry
• Excellent problem-solving, communication, and organizational skills.

Preferred Qualifications:

• Familiarity with Electrophysiology products
• Familiarity with BSC complaint handling processes and/or systems
• Supervisory experience

Maximum Salary: $ 188300

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.