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JPMorgan WKO Client Office Middle Associate 
United Kingdom, England 
329274863

07.09.2024

Job responsibilities

  • Manages the KYC book of work New Business/Renewals for your designated Front Office sub-LOB to prioritise active requests, provide status updates of key onboardings managing the end to end process
  • Is aware of Business forward planning
  • Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners
  • Works with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence
  • Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements
  • Coordinates case prioritization, capacity planning, and assignment with our Global Maker teams and QC
  • Stays up to date of any changes to processes and procedures, regulatory change and ensures impacts are communicated to our business partners
  • Manages personal workload and priorities ensuring timely escalation of key risks/issues to management
  • Identifies and executes process improvements, provides guidance and support on key process and technology initiatives to the business
  • Works as a role model to peers and drives training and sharing of good practices
  • Might lead peers engaged on the same portfolio

Required qualifications, capabilities, and skills

  • Strong written and oral communication skills with experience of conflict resolution
  • Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
  • Client focused whist maintaining a strong controls mind-set
  • Proactive and flexible approach to personal workload and wider team targets
  • Effective at managing time appropriately and organising workload for maximum productivity
  • Working knowledge of KYC/Compliance/AML standards
  • Sound understanding of the Financial Industry
  • Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies)