Analyst, HR Operations
What you’ll achieve
The HR OPS Analyst will provide exceptional customer service whilst delivering HR admin support to all employees related to but not limited to on-boarding, off-boarding, data administration, benefits support and time & attendance.As part of this role you will be required to take part in HR projects as a HR Operations representative. Act as point of contact towards business stakeholders & team members.
You will:
- Provides daily operational support for internal client group on record keeping, onboarding, off boarding, internal transfer, employment contract management (country specific), employee letters,employment certificates, visa support documentation, allowancechanges and leave tool management. May also support country specific tools and systems.
- Streamlines and simplifies end-to-end HR operations processes for optimal efficiency and effectiveness.
- Oversees and manages a wide range of team members’ benefits administration/programs (i.e. medical/social benefits & claims, life and supplementary insurance, pension and allowances)
- Establishes continuous improvement process, whereby performance translates directly into correction action plans and resulting improvements.
- Collaborates across HR functions and payroll to ensure accuracy of team members’ pay items.
- Ownership for records management for the entire employee population including both soft and hard copy.
- Partnership with HR & other business functions
- Participating & leading HR OPS projects for your country/region
- Act as a support to other employees within the team
- Analysing and evaluating data and reports, present findings & solutions to leadership
Essential Requirements
- University degree
- Fluent English skills
- Microsoft Office package
- Communication skills & strong customer orientation
- Attention to the detail, ability to work independently & organize daily priorities
Desirable Requirements
- 2-3 years of working experience within similar environment
- knowledge of local labor legislation
- experience with similar HR systems