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Key job responsibilities
The primary responsibilities include following a tech SOP for project completion and onboarding tasks, writing code to address small tasks or rectify service issues, understanding and debugging minor issues in response to TTs or raised PEs, and conducting production deployment and sanity checks. The role also involves reassigning TTs to the appropriate teams according to SOP, writing scripts for automations to address common issues, and working with AWS services like Lambda, SQS, and DDB.
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
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