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Who you’ll become
As a Sales Academy Associate (f/m/d) within the SAP Academy for Customer Success, you will be responsible for the following:
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the sales role and is a critical customer-facing function within our Customer Success Board Area.
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process
Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion
Receive onboarding in your local market with on-the-job training and mentoring by Senior Account Executive in the field. You will have the chance to work behind the scenes and directly with customers
What you’ll bring
2-3 years’ work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes
Strong communication skills including fluency in English and German (written and spoken)
Proficient interpersonal skills including passion, curiosity, effective listening skills, professional presence, empathy and “can-get-it-done" mentality
Demonstrated ability to collaborate across diverse stakeholders and business functions
Strong Business Acumen including demonstrated knowledge of business processes and/or industries
We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.
During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation should not be planned March 1, 2025, to May 30, 2025, and from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized.
Successful candidates might be required to undergo a background verification with an external vendor.
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