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Microsoft Senior Manager Planner 
Ireland, Dublin 
325828351

07.01.2025

As Senior Manager Planner for vendor field service technicians, you will be responsible for overseeing the vendor field service technicians planning for multiple data center construction projects in the EMEA region. You will work closely with the Global Supply Chain teams, execution and site teams, and vendors to ensure that the field service resources are allocated efficiently and effectively to meet the project goals and timelines. You will also monitor the field service technician performance, risks, and costs along with quality and safety standards, and provide feedback and guidance to the vendors and the internal teams.

Additional or preferred qualifications

Master's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND significant experience in Data Science/Analytics, Engineering, or Project Management with a Supply Chain or Operations field OR Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, or related field AND solid experience in Data Science/Analytics, Engineering, or Project Management with a Supply Chain or Operations field OR equivalent experience.

  • Noteworthy experience in Resource planning of large-scale capital construction projects
  • Operations experience – Manufacturing ops, Commercial SCM ops (demand and supply planning, logistics)
  • Experience with cloud services like AWS, GCP, or Azure
  • Technical knowledge, ideally with experience in multiple supply chain sectors and industries
    • Ability to navigate ambiguity, solve complex challenges, and operate in a fast-paced team environment
  • Understanding of data taxonomy, databases, ER diagrams
  • Experience in Power Platform/PowerShell/Power Automate
  • SQL database experience
  • Data Architecture experience
  • Master Scheduling Experience
  • Power BI Development and Advanced Analytics

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Responsibilities
  • Develop and implement the vendor field service planning strategy and process for the data center construction projects in the EMEA region.
  • Coordinate with the project managers, execution and site teams, and vendors to identify the labor requirements, availability, and constraints for each project.
  • Collaborate with the execution team to optimize the labor utilization and allocation across multiple projects and locations and ensure that the labor resources are aligned with the project scope, schedule, and budget.
  • Monitor supplier performance to ensure compliance with project requirements and contractual obligations.
  • Track and analyze the labor performance, quality, and safety metrics, and provide regular reports and feedback to the vendors and the internal teams.
  • Conduct regular schedule reviews to identify potential conflicts and risks – provide project status updates to senior leadership, including analysis of schedule performance and risk mitigation strategies.
  • Identify and resolve any labor issues, risks, or conflicts that may arise during the project execution, and escalate them as needed.
  • Collaborate with the procurement team to ensure timely delivery of materials and equipment.
  • Establish and maintain effective communication and collaboration with the internal and external stakeholders and foster a culture of trust and excellence.
  • Maintain accurate records and documentation of all labor-related activities.