Manage team that is responsible for executing go-to-market setup and maintenance of TurboTax experimentation across the TurboTax.com domain via Intuit’s experimentation, personalization, and content management platforms
Partner and work cross-functionally with product, XD, engineering, analytics, and web operations teams to align on priorities and activities
Troubleshoot and resolve issues, support web operations peers in problem solving, validation of A/B test setup and execution of quality control activities
Identify and problem-solve roadblocks and functional requirements to successful task completion, including liaising with the technical product development team and quality assurance completion
Collaborate with XD resources to ensure designs fit within existing templates and components in addition to QA of pages using current web standards and best practices
Develop and execute processes to improve content quality, maintainability, and usability making sure both template driven pages and associated test experiences are compliant and accessible
Vet requirements from marketing strategy, product managers, and other key stakeholders to accurately size project requests
Comfortable managing multiple competing priorities in a deadline-sensitive environment to ensure that all work is completed according to department standards
Bay Area California $162000-219500
San Deigo California $150500-203500
Qualifications
5+ years experience in marketing experimentation software, content personalization methodologies, and customer data platforms. Direct hands-on experience with platforms such as Adobe Target, VWO, Optimizely, Salesforce, ABTasty, Monetate, etc.
5+ years of experience using Content Management Systems, and ability to run browser-based application testing and debugging. WordPress, Stackbit, or Adobe Experience Manager preferred
3+ years of managing a team of web authors and developers with a track record of mentorship and growth
Deep expertise in experimentation platform capabilities, customer data-platforms, architecture, and implementation
Knowledge of Agile software development methodology, Project Management processes, and leveraging tools such as Jira, Smartsheet, and Google Sheets
Excellent communication skills, confident with management and able to clearly articulate thoughts and recommendations with attention to detail
Effective cross-team collaborator with the ability to work across multiple creatives and stakeholders to manage components for web pages
Bachelor's degree in marketing, engineering, business, or relevant field of study
Experience in marketing experimentation software, content personalization methodologies, and customer data platforms. Direct hands-on experience with platforms such as Adobe Target, VWO, Optimizely, Salesforce, ABTasty, Monetate, etc.
Deep expertise in experimentation platform capabilities, customer data-platforms, architecture, and implementation
Effective cross-team collaborator with the ability to work across multiple creatives and stakeholders to manage components for web pages
Bachelor's degree in marketing, engineering, business, or relevant field of study