JPMorgan Campaign Manager - Associate 

India, Karnataka, Bengaluru 

323861757

As an Marketing Strategy Assoc at JP Morgan Chase within Consumer & Community Banking, you will be responsible for executing and gaining approvals for credit card marketing campaigns. You will utilize your project management skills to manage a diverse and dispersed set of stakeholders, ensuring seamless execution and a focus on the customer experience. This role provides an opportunity to develop efficiencies, deliver results, and ensure regulatory compliance, all while learning and growing in a dynamic environment.

Job Responsibilities:

• Responsible for executing and gaining approvals for credit card marketing campaigns via multiple marketing channels.
• Focus on seamless execution for existing customers and requires an eye on the customer experience.
• Utilize project management skill to manage a diverse and dispersed set of stakeholders.
• Identify opportunities to improve process, develop efficiencies, and deliver results.
• Ensure regulatory compliance.

Required qualifications, capabilities and skills

• 6+ years of campaign management marketing, project coordination or similar experience e.g. advertising, media, agency, or creative strategy
• Set up and manage end to end campaign management work flow using various tools
• Collaborating across multiple stakeholders to manage the SLA for all the existing customer marketing campaigns
• Experience in any one of the campaign management work flow tools
• Experience in managing various stages of campaigns – Initiation, building, creative/content building, data extraction, completion working with multiple stakeholder – Marketing manager, Content builder, List extraction team
• Enthusiasm and willingness to learn is a must
• Bachelor’s or Master Degree in marketing required

Preferred qualifications, capabilities and skills

• Build and manage end to end campaign delivery
• Monitor and track the campaign progress and work with multiple stakeholders to stick to SLAs
• Be results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication, interpersonal skills, and leadership potential
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.