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Google Digital Transformation Consultant gTech Ads Customer Support India, Telangana, Hyderabad 323514591
28.04.2025
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Minimum qualifications:
Preferred qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience in solution engineering or technical consulting.
- 1 year of experience in technical troubleshooting and coding in one or more programming languages.
- Experience in building and deploying AI solutions in a customer service or support environment.
- Experience in technical project management, stakeholder management or professional services.
- Experience with Data/SQL and web technologies.
Preferred qualifications:
- Experience working in technical product, cloud support, Quality Engineering or Site Reliability Engineering.
- Experience in using Google Ads or other online advertising solutions.
- Experience in technical troubleshooting or customer support with a technology organization in a customer-facing role.
- Experience in problem-solving to develop perspectives on customer-focused solutions.
- Knowledge of customer support needs with the ability to provide technical solutions.
- Excellent empathizing skills with the ability to own experience and solutions.
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