JPMorgan Senior Administrative Assistant Commercial & Investment Bank 

Zambia, Central Province 

3230355

J.P. Morgan's Commercial & Investment Bank is looking to hire a top performing executive administrative assistant to support diverse teams. You should have excellent interpersonal skills, attention to detail, quality focus, possess a “can-do” attitude, high energy and flexibility to a high-paced deadline driven organization. In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.

As a Senior Administrative Assistant in Commercial & Investment Bank, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You bring years of experience being an Executive Assistant while being very adaptable, and welcoming change.

You possess superior communication skills, both written and oral. You are clear, concise and to the point. Your phone etiquette is excellent, and you have a sense of ownership to always follow-up when required. You know when to use tact and discretion when dealing with confidential matters.

Job responsibilities:

• Manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally. Handle all associated logistical aspects
• Work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
• Handle telephone coverage and ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Coordinate travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and T&E expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks

Required qualifications, capabilities, and skills:

• Minimum of 5 years’ experience in an Administrative Assistant role in financial institutions
• Strong inter-personal and partnership skills, i.e. develop relationships with peers, clients etc.
• Open to take on increased and/or new responsibilities at any time
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• Ability to adapt procedures, processes and techniques to the completion of assignments
• Experience in calendar management
• Excellent telephone etiquette

Preferred qualifications, capabilities, and skills:

• Fluent in verbal and written English and Chinese is preferred
• Effective interpersonal skills
• Adaptable team player