SAP SAP Community iXp Intern - Business Intelligence 

United States, Pennsylvania, Newtown Township 

322823717

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Expected start date: September 2024

Duration: 6-12 months

Schedule: 32-40 hrs/week

This position will work hand-in-hand with the Sr. Data Analyst supporting SAP’s large public online SAP Community (community.sap.com) as part of the Growth and Adoption team. The community is visited by 3 million users every month and is a virtual gathering place for employees, customers, partners, and developers where questions are answered, dialogue about software or industries is hosted, and various activities take place. The G&A team is part of the Ecosystems and Communities organization which, in addition to several Community focused teams, also includes the Developer Advocates team as well as a team dedicated to the SAP Learning site (learning.sap.com). The G&A team is made up of a diverse group of peopled with the mandate to increase user engagement and platform utilization via programs that emphasize the power of the community as a source of learning. In that context, as part of the analytics function, you will:

• Support data engineering tasks by improving SAP Community data pipelines

• Improve efforts around “listening” to what users are talking about: what types of topics are trending; what users are interested in; and whether there are problems with software causing issues for users and developers. To do this you will engage in data modeling, cluster analysis, AI model application, signal detection, and content summarization. The results of these analyses will be shared with stakeholder groups in product marketing, product support, and other stakeholder groups to drive relevant actions and optimizations in the community.

• Be adept at using large data sets to find opportunities for web engagement, content and process optimization based on the analysis of multiple data sources. The right candidate will have a passion for discovering patterns and identifying problems in large data sets and working with multiple stakeholders to improve business outcomes.

• Perform ad hoc analyses of Community data to understand what’s driving trends and communicate these insights in a way that other teams can react to what’s happening.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Enrolled in or recent graduate from a CS, math, or analytics program (or equivalent work experience)

• Proficient in Python, preferably with experience in pandas, numpy, scipy and web scraping libraries

• Proficient in SQL

• Proficient in Excel

• Experience with PowerBI or similar dashboarding software

• Experience with data visualization

• Ability to translate and communicate data analyses and results in a way that’s easily understandable to non-experts

• Position requirements

• Familiarity with techniques such clustering, anomaly detection, etc.

You will work closely with the lead data analyst for E&C based in the Newtown Square Office.

We win with inclusion

Philadelphia