JPMorgan Site Reliability Engineer-II Payments Technology Team 

United States, Florida, Tampa 

322132255

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Ability to code in at least one programming language
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques.
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Possess technical skillset in Unix / Linux technologies, Kubernetes, Shell scripting, PowerShell, Python, Oracle / SQL, Control-M, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting.
• Possess good working understanding of public cloud with AWS Certification as a plus.
• Experience working in banking and payment domains such as: FX Cross Currency, High and low value payment, SWIFT, Real time payment, collection, check clearing, tax payment, partner bank system.
• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies.
• Ability to multi-task, handling complex requirements and is adaptable.
• General knowledge of financial services industry