Truist Credit Operations Servicing Specialist II - Lien Release 

United States, North Carolina 

321728987

Regular or Temporary:

English (Required)

1st shift (United States of America)Work onsite Monday-Friday from 8am-5pm.
Position will work with lean releases.JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Perform various daily tasks including monetary processing, loan account research, exceptions handling, and document imaging.

2. Maintain an understanding of retail, small business and wealth management products, policies and procedures.

3. Maintain a knowledge of compliance, legal and documentation requirements, including those specific to state laws.

4. Meet/exceed monthly production and quality performance metrics.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school degree or equivalent education, training and work-related experience.

2. Two years of banking or financial services experience in a loan servicing environment.

3. Excellent verbal and written communication skills.

4. Ability to problem solve and serve as an advocate of the client while balancing risks for Truist.

5. Demonstrated proficiency in basic computer applications, such as MS Office software products

Preferred Qualifications:

1. Knowledge in various types of lending products including, Real Estate (1-4 Family), Auto, Boat/Motor/Trailer.

2. Prior knowledge in various banking system (i.e. ALS, SPRINT, SHAW)