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Citi Group Relationship Manager Digital Technology & 
United States, Maine 
321275997

09.08.2024

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements,. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we

encourage people from all backgrounds to apply
to our positions.

Please let us know if you require any accommodations during the interview process and review .

Citi as a franchise has a robust history in the Nordic region, spanning over 100 years. We have bolstered our existing offering by bringing comprehensive banking solutions to mid-sized, globally minded corporates with the introduction of Citi Commercial Bank in 2020. Citi Commercial Bank (CCB) Nordics is a fast growth business with a hub in Stockholm, Sweden, with vision to significantly scale up over the next five years and beyond. Coverage of companies in the Digital, Technology & Communications space is a core part of this strategy and will be a major revenue contributor to the cluster’s expansion. CCB Nordics serves predominantly the mid-sized corporate segment (companies with revenues up to $2.5BN) focused on a variety of growth industries with international banking needs. The CCB team compliments Citi’s existing Banking, Capital Markets & Advisory (BCMA) business that has operated in the Nordics since the 1970s.

Main Responsibilities

  • Acquire new, multi-product, Digital, Technology & Communications customers headquartered in the Nordics, for the Bank, and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations
  • Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell
  • Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network. Collaborate with all Nordic teams to develop opportunities
  • Work closely with Europe, Middle East, Africa and UK Digital, Technology & Communications Head & Europe, Middle East, Africa and UK Digital Teams, and Europe, Middle East, Africa and UK implementation teams, CCB Cash Sales Transactors, Capital Markets Partners, Markets experts, Underwriting / Risk teams, Analysts
  • Monitoring and supporting the products’ implementation process
  • Managing customers and transactions in the CRM platform
  • Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes
  • Maintaining overall control and accountability for the managed cross-border transactions referrals
  • Participate in Nordics ecosystem that supports Digital companies, market events and drive thought leadership / partnership

Experience/Knowledge/Skills/Languages:

  • Motivation to learn
  • Excellent interpersonal, communication and influencing skills
  • Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
  • Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
  • Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure
  • Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
  • Entrepreneurial mindset and excellent selling skills
  • Experience in Commercial / Relationship Banking with international customers
  • Ability to assess credit risk of digital/technology companies
  • Experience of implementation / onboarding process
  • Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
  • Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources
  • English – Fluent
  • Nordic Languages – Advantageous
  • Relevant bachelor’s degree with preference for Master’s from a university or business school

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

Relationship Management


Time Type:

Full time

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