Amazon AWS Operations Manager Portuguese Proficiency 

Canada, Ontario, Old Toronto 

321152140

ROLE DESCRIPTIONYour role and responsibilities will include
· Field technical support inquiries from customers.
· Complete analysis and present periodic reviews of operational performance.
· Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning.
· Make recommendations to customers about how new AWS offerings fit in their company architecture.
· Champion and advocate for customer requirements within AWS (be their voice).
· Work with some of the leading technologists around the world.
· Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceHybrid Work
Toronto, ON, CAN

- Excellent oral and written communication skills in both Portuguese and English
- Engineering, Computer Science, IT Degree or equivalent experience.
- 7+ years’ experience in managing engineering teams in high-paced operations environment with 5+years as a senior manager with a track record of success.