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Business Management and Performance:
Help evaluate the competitive landscape for both the B2B and B2C payments environment through regular engagement with other internal Lines of Business (Emerging Payments, Retail, Card, Trade, GWIM, Markets, Sales, Marketing, etc.) in order to identify themes, industries, use-cases for business development, to identify product enhancement opportunities and to support changes to improve product profitability and the client experience.
Assist with the strategic roadmap and communicate internally with partners to ensure awareness and alignment of priorities
Assist with business cases to support changes to improve product profitability and the client experience.
Assist with collecting/documenting voice of the customer to drive roadmap.
Product Development and Operational Management:
Write requirements, and help develop and implement new product feature functionality
Work closely with business partners – including Operations, Technology, Digital Channels and Sales
Assist with data/analytics for product performance
Assist with creating and maintaining risk routines (e.g. managing collection of risk metrics and KPIs)
Desired Qualifications:
Willingness to quickly learn the business
Attention to detail and organizational skills
Understanding of Microsoft Office suite of skills, particularly with Excel and Power Point
Analyzing and reporting business financials experience
Treasury payments products experience
Skills:
Analytical Thinking
Critical Thinking
Product Design and Development
Product Management
Written Communications
Oral Communications
Presentation Skills
Project Management
Strategy Planning and Development
Agile Practices
Business Analytics
Market Analysis
Process Management
Research Analysis
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